Effective Date: January 1, 2024
Last Updated: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

Request a quote or service through our website or phone
Schedule an appointment
Contact us via email, phone, or text
Subscribe to our communications

Personal Information

This may include:

Name and contact information (phone, email, address)
Service location and property details
Payment information (processed securely by third parties)
Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and browser information
Pages visited and time spent on our site
Referring website information
Device and operating system information

2. How We Use Your Information

We use the information we collect to:

Provide garage door services and customer support
Schedule appointments and communicate about services
Process payments and maintain service records
Send service reminders and maintenance tips
Improve our website and services
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third parties who help us operate our business (payment processors, scheduling software, etc.)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, sale, or transfer of our business

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience. You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the right to:

Access and update your personal information
Opt out of marketing communications
Request deletion of your personal information (subject to legal requirements)
Disable cookies through your browser settings

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website.

9. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Phone: (763) 308-4885
Email: info@jsgaragedoor.com
Address: 9050 181st Ave NW, Ramsey, MN 55303

10. Minnesota-Specific Rights

As a Minnesota resident, you may have additional rights under state law. Please contact us if you have questions about your specific rights.

Privacy Policy